{"id":5739,"date":"2020-03-01T21:23:42","date_gmt":"2020-03-01T19:23:42","guid":{"rendered":"https:\/\/musicbymaru.com\/shop\/?page_id=5739"},"modified":"2020-03-01T22:03:19","modified_gmt":"2020-03-01T20:03:19","slug":"maru-terms-conditions","status":"publish","type":"page","link":"https:\/\/musicbymaru.com\/shop\/maru-terms-conditions\/","title":{"rendered":"Maru Terms &#038; Conditions"},"content":{"rendered":"<p>[vc_row][vc_column][vc_column_text]<\/p>\n<h2 style=\"text-align: center;\"><strong>Terms &amp; Conditions<\/strong><\/h2>\n<p>&nbsp;<\/p>\n<h4>1. GENERAL<\/h4>\n<p>musicbymaru.shop is the property of:<\/p>\n<p>MARU MUSIC SRL<\/p>\n<p>Str. Valcele 11, Sector 5, Cam 2, Bucuresti<\/p>\n<p>J40\/13704\/14.10.2019\u00a0|\u00a041758852<\/p>\n<p>M: +40 722 442 672<\/p>\n<p>This website is the property of MARU MUSIC SRL. Access and use of this website are subject to the following Terms and Conditions. By using this website you agree to these Terms and Conditions. We reserve the right to modify or update these Terms and Conditions whenever we feel necessary, without any notice. Thus, we recommend that you check this section whenever you access the website in order to take notice of any changes we may have made to the Terms and Conditions. Placing orders on this website means your acceptance of these Terms and Conditions.<\/p>\n<p>The entire content of this website is the exclusive property of MARU MUSIC SRL. Unauthorized copying, distribution, publication or modification of the information, data, photographs or any other information presented on this website are strictly forbidden.<\/p>\n<h4><\/h4>\n<h4>2. PURCHASE AND DELIVERY<\/h4>\n<p>Access and use of this website is available to everybody.<\/p>\n<p>The buyer will provide all necessary information requested in an adequate, complete and correct manner, as it appears on an official identification document.<\/p>\n<p>After successfully placing an order, you will receive a confirmation email which informs you whether the chosen product is in stock and the estimated delivery time. The prices presented on the website include VAT.<\/p>\n<p>The following methods of payment are available:<\/p>\n<p>\u2013 online, by debit or credit card, via Netopia mobilPay system<\/p>\n<p>\u2013\u00a0cash on delivery, available only in Romania<\/p>\n<p>The receipt of your purchased products will be sent together with your delivery.<\/p>\n<p>The purchased products will be delivered directly to your home.<\/p>\n<p>ROMANIA: Shipping throughout Romania is free of charge via Fan Courier. Delivery of products which are on stock will be within 3 working days from the email confirmation of your order.<\/p>\n<p>EUROPE: Shipping throughout Europe is carried out with express delivery, directly to your home. Your order will be delivered in 2-7 days (not including weekends and public holidays) from the email confirmation of your order.<\/p>\n<p>WORLDWIDE: International deliveries outside Europe are sent by air mail. These deliveries should arrive in no more than 21 days (not including weekends and public holidays) from the email confirmation of your order.<\/p>\n<p>Your order will be sent in a special packaging to secure the products. All responsibility regarding any damage to the product or the package lies with the shipping company.<\/p>\n<p><strong>PLEASE NOTE<\/strong> that all shipments outside the EU may be subject to import duties and taxes, which are imposed once a shipment reaches your country. Therefore, additional charges for customs must be borne to you.<\/p>\n<p>As far as security of payments is concerned, we use the MOBILPAY platform, well-known for its security solutions for credit card payments. Payments are made on a redirected page, which is provided MOBILPAY. Filling your data is fully secure and MARU MUSIC SRL will never have access to your bank account details.<\/p>\n<h4><\/h4>\n<h4><strong>3. RETURNS AND EXCHANGES<\/strong><\/h4>\n<p>If you are not satisfied with your order within the first 15 days of receiving your product, simply return it to us in like-new condition and we will gladly accept it for a return or exchange.<\/p>\n<p>Please include the purchaser\u2019s name and order number with your returned or exchanged product. We suggest using a shipping service with a tracking number.<\/p>\n<p>If you received your item as a gift, please include any information you have &#8211; the order number, the name or email of the person who ordered the gift, etc &#8211; and we will make sure you are taken care of.<\/p>\n<p>Products for return or exchange should be sent to the following address:<\/p>\n<p>SoPo.designncraft \/ Str. Valcele, Nr. 11, Sector 5, Zip:\u00a0051033, Bucharest-Romania \/\u00a0Phone: 0040722442672<\/p>\n<p>Due to variations in monitor\/screen settings and the wide variation in natural material, images on the website may not match the actual products shipped. Color\/grain dissatisfaction is not a valid reason for an exchange.<\/p>\n<h4><b>Domestic\u00a0Returns and Exchanges<\/b><\/h4>\n<p>Please note that domestic customers are responsible for the cost of shipping returned or exchanged items to SOPO.designncraft.<\/p>\n<h4><b>International\u00a0Returns and Exchanges<\/b><\/h4>\n<p>Please note that international customers are responsible for the cost of shipping, duties, customs fees, and taxes on returned or exchanged items to SOPO.designncraft.<\/p>\n<h4><\/h4>\n<h4>4. WARRANTY<\/h4>\n<p>All our products are warranted to be free of defects in material and workmanship for six months from the day they ship.<\/p>\n<p>Warranty is valid only with the order number and matching email address. The purchase of any &#8216;musicbymaru&#8217; product via a third party vendor (e.g. eBay, Amazon) will not under any circumstance be covered by our warranty policy.<\/p>\n<p>To make a warranty claim, or if your shipment arrived damaged or defective, please fill out our warranty claims form for the quickest resolution.<\/p>\n<p>Have a question or concern? Shoot us a line with our contact form.<\/p>\n<h4><\/h4>\n<h4>5. PRIVACY POLICY<\/h4>\n<p>MARU MUSIC SRL, the owner of https:\/\/musicbymaru.com\/shop\/,\u00a0guarantee the confidentiality of your personal data and will retain and use your personal data only for processing orders, legal reasons and marketing purposes.<\/p>\n<p>We need the following information in order to process and dispatch your order, confirm it and to send information regarding its status:\u00a0 name and first name from your identity card, e-mail address, delivery address and telephone number<\/p>\n<h4><\/h4>\n<h4>6. PERSONAL DATA SECURITY<\/h4>\n<p>Your personal data will be used by MARU MUSIC SRL for confirmation of orders, communication via email, mail or other means of communication about further actions. Personal data may be passed on to law enforcement authorities for the purpose of verifying business transactions or other law enforcement authorities to perform other legitimate verifications. Data provided by customers is strictly confidential. MARU MUSIC SRL is committed to respecting its client\u2019s data and not to provide these data to third parties or companies. MARU MUSIC SRL undertakes to respect your rights granted by Law no. 677\/2001 and to cease processing your personal data if its use is not in accordance with this Law. Information on bank card details (card number, expiration date, etc.) will not be transferred or stored on our servers.<\/p>\n<p>We have not sold and will never sell your data to third parties. We offer services that rely on the trust of our customers, and personal data security is essential in this process.<\/p>\n<p>Our goal regarding social media is purely educational, and the new rules on protection of personal data (GDPR) are part of this context. Therefore, we promise you that the security of your data is a priority for us and that we use this data for the sole purpose of giving you a tailored experience on our website as well as on other online platforms we promote our products and services (Facebook and Google).<\/p>\n<p>Only if you provided us with your personal information and agreed to our policy, we will use it as follows:<\/p>\n<p>Email address: We will use it to send you emails about our products and services, articles and resources that we publish periodically on this website.<\/p>\n<p>First Name and Last Name: We use this data to customize the emails you receive from us.<\/p>\n<p>Phone number: We use this data to get in touch with you quickly when there is information about last-minute changes.<\/p>\n<p>Company name \/ Billing information: We use this data to conclude a commercial agreement with MARU MUSIC SRL or for billing.<\/p>\n<p>Browser \/ IP \/ Device data: We use this data to determine how you use our website, in order to make the necessary changes for you to find more easily the information you seek. Also, because we use an e-commerce platform, the IP address can help us in the event of fraud, if the responsible authorities will ask for this data.<\/p>\n<p>We have taken all the technical measures so that you will not be compelled to provide us with any data (everything is optional), but it&#8217;s good to know that without them some functions of the website may not work properly and we may not be able to collaborate or let you know about our services that you may be interested in.<\/p>\n<h4><\/h4>\n<h4>7. COOKIE POLICY<\/h4>\n<p>This website uses cookies. MARU MUSIC SRL, through the websites https:\/\/musicbymaru.com\/shop\/, uses various technologies (cookies) to collect, store and process information when you access them. A cookie (&#8220;browser cookie&#8221; or &#8220;HTTP cookie&#8221;) is a small file consisting of letters and numbers that is stored on any terminal with Internet access (computer, mobile phone, tablet etc.) and is installed by the request issued by a web server to a browser (eg Internet Explorer, Firefox, Chrome). Cookies do not contain software, viruses or spyware, and can not access information on the user&#8217;s hard drive. Cookies do not request personal information and do not personally identify Internet users. By browsing this site, you agree to the use of cookies.[\/vc_column_text][vc_empty_space height=&#8221;100px&#8221;][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_column_text] Terms &amp; Conditions &nbsp; 1. GENERAL musicbymaru.shop is the property of: MARU MUSIC SRL Str. Valcele 11, Sector 5, Cam 2, Bucuresti J40\/13704\/14.10.2019\u00a0|\u00a041758852 M: +40 722 442 672 This website is the property of MARU MUSIC SRL. Access and [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/musicbymaru.com\/shop\/wp-json\/wp\/v2\/pages\/5739"}],"collection":[{"href":"https:\/\/musicbymaru.com\/shop\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/musicbymaru.com\/shop\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/musicbymaru.com\/shop\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/musicbymaru.com\/shop\/wp-json\/wp\/v2\/comments?post=5739"}],"version-history":[{"count":6,"href":"https:\/\/musicbymaru.com\/shop\/wp-json\/wp\/v2\/pages\/5739\/revisions"}],"predecessor-version":[{"id":5747,"href":"https:\/\/musicbymaru.com\/shop\/wp-json\/wp\/v2\/pages\/5739\/revisions\/5747"}],"wp:attachment":[{"href":"https:\/\/musicbymaru.com\/shop\/wp-json\/wp\/v2\/media?parent=5739"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}